777casimo Privacy Policy – Our Commitment to Protecting Your Personal Data

1. Introduction

777casimo ("we", "our platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the 777casimo platform.

This policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using our platform, you agree to the data protection practices described in this document.

We encourage you to read this policy carefully. If there is any section you do not understand or you have questions, the 777casimo support team is available via live chat 24/7.

2. Personal Data We Collect

2.1 Data You Provide Directly

When you register or use 777casimo services, we collect information you voluntarily provide, including:

• Full name as shown on official identity document
• Active email address
• Phone number for verification and communication
• Date of birth for age verification
• Current residential address
• Bank account or digital wallet information for deposit and withdrawal purposes
• Identity document (MyKad, passport) for KYC process

2.2 Automatically Collected Data

When you access the 777casimo platform, our systems automatically record certain technical information:

• Your device's IP address
• Browser type and version
• Device operating system
• Access time and date
• Pages visited and time spent on each page
• Game session data including bets and game outcomes

2.3 Data from Third-Party Sources

In some cases, we may receive information about you from trusted sources such as payment processors or identity verification agencies, solely for the purpose of verifying your identity and preventing fraud.

3. How We Use Your Data

The data we collect is used for the following purposes only:

We do not use your data for any purpose other than those stated above without obtaining your consent first.

4. Data Sharing with Third Parties

4.1 Core Principle: No Data Sales

777casimo never sells, rents, or trades your personal data to any third party. This is a non-negotiable commitment.

4.2 Permitted Sharing

In limited situations, we may share your data with:

• Integrated payment processors — only the information needed to process your transactions
• Platform service providers — which help us operate our technical infrastructure, subject to strict confidentiality agreements
• Competent Authority — when required by Malaysian law or a valid court order
• Fraud prevention agencies — in cases of suspected illegal activity, to protect our player community

5. Data Security and Protection

5.1 Security Infrastructure

777casimo takes data security seriously. The protective measures we have implemented include:

• 256-bit SSL encryption for all data in transit
• Encryption of data stored in our database
• Tiered access control — only authorised staff may access specific data
• Continuous 24/7 security monitoring using automated threat detection systems
• Two-factor authentication (2FA) for administrator access to internal systems
• Regular penetration testing by independent security experts

5.2 Limits of Security Guarantees

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all cyber threats. 777casimo will notify you promptly if any security breach occurs that may affect your personal data.

5.3 Your Responsibilities

Your account security also depends on your own actions. We recommend using a strong and unique password, enabling two-factor authentication, and never sharing your login credentials with anyone.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the 777casimo platform. They help us recognise you on subsequent visits and provide a better, more personalised experience.

6.2 Types of Cookies We Use

• Essential cookies — required for core platform functions such as login and session security. This cannot be disabled.
• Preference cookies — saving your preferences such as language and theme for future visits
• Performance cookies — collecting anonymised data on how you use the platform to help us improve

6.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling essential cookies may affect certain functions of the 777casimo platform.

7. Your Rights Under PDPA

As a 777casimo member residing in Malaysia, you have the following rights under PDPA 2010:

To exercise any of these rights, please contact the 777casimo support team via live chat. We will process your request within 30 business days in accordance with PDPA requirements.

8. Data Retention and Deletion

777casimo retains your personal data for as long as your account is active and for the required period after account closure, in line with Malaysian legal requirements. Generally:

• Financial transaction data is retained for a minimum of 7 years in accordance with anti-money laundering legal requirements
• Customer support communication logs are retained for 3 years
• Technical data and access logs are retained for a maximum of 12 months
• Basic account information is retained for the duration of the active account and 2 years after closure

Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods.

9. Changes to This Privacy Policy

777casimo reserves the right to update this Privacy Policy from time to time in response to changes in law, industry practices, or how we operate the platform. Any material changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect.

The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically. Continued use of the 777casimo platform after any changes constitutes your acceptance of the updated policy.

10. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 777casimo handles your personal data, please contact us through the following channels:

For formal complaints regarding data protection that cannot be resolved through our internal channels, you have the right to contact the Department of Personal Data Protection Malaysia (JPDP).